MSP | 3rd Line Support | Microsoft 365 | Networking | Infrastructure Some Engineers Escalate Problems. Others Own... Line Engineer who enjoys solving the technical problems others can't. Someone who combines strong Microsoft infrastructure...
activities, ensuring all work is delivered in line with business standards, customer expectations, and service level agreements... by assessing multiple operational and customer-related factors. Accurately log, track, and manage customer complaints in line...
and embedding new use cases, supporting their rollout across the teams in line with agreed guidance, and tracking actual adoption... validation, preferably obtained within a second or third line role. Excellent communication skills and experience...
of records in line with internal procedures Ensuring compliance with company policies and processes Carrying out...) Strong IT skills, particularly Microsoft Word, Excel and Outlook Excellent organisational skills with a high level...
responses. Daily, you'll use Microsoft Office, Excel, Google Workspace, and Slack to manage case logs, track correspondence... resolutions in line with FCA standards. Draft clear, professional response letters and emails explaining investigation findings...
department for our leading high street retailer customer, you will experience a blend of first line operational tasks and hands... operations, safety regulations, and legal compliance Good Microsoft Office knowledge, in particular Excel and Power BI...
, letters, faxes presentations and other documents as required, using Microsoft Office and the DMS. To regularly, frequently... under pressure. Adaptable and flexible approach. Pro-active and takes initiative. Proficiency in MS Packages including Microsoft...
, analysts, architects and technical teams, you will develop scalable data solutions using Microsoft Fabric, Azure Synapse... Analytics and Microsoft data integration technologies. You will play a key role in enabling the collection, transformation...
. Reporting to the Head of Customer Service, you’ll ensure all defects are identified and accurately recorded in line with NHBC... needed. You'll be highly motivated, with strong problem-solving abilities and proficiency in Microsoft Office. A good understanding...
across more than 15 EMEA locations. The team is responsible for enterprise messaging, Microsoft 365 collaboration services, Teams... and operational team, you will own the technology roadmap across Microsoft 365 collaboration services, including Exchange Online...