customer service and communication skills. · Strong troubleshooting and problem-solving abilities. · Good organisational... with technology deployments, software rollouts, service improvements and smaller IT projects appropriate to an L1/L2 role...
customer service and communication skills. · Strong troubleshooting and problem-solving abilities. · Good organisational... with technology deployments, software rollouts, service improvements and smaller IT projects appropriate to an L1/L2 role...
and skills; Shares expertise with others. Customer Service - Manages difficult or emotional customer situations; Responds... promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance...