Take ownership of 2nd Line incidents and service requests, working collaboratively with other teams to resolve issues efficiently.... About you Proven experience working in a 2nd Line IT Support or Desktop Support role within an IT Service, IT Operations, or Service...
We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the...2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 – £30,000 DOE + Profit Share + Benefits...
IT Support Technician – 1st / 2nd Line Location: York, North Yorkshire Salary: £25,000 – £27,000 dependent..., IT Support Analyst, Desktop Support Engineer, Helpdesk Technician, Service Desk Analyst, Technical Support Specialist...
RSK Group are looking for an IT Service Desk Technician to join the Group IT Department on a full time basis working 40... technical support (1st and 2nd line) Troubleshoot, resolve, or escalate issues promptly. Install, upgrade, and update software...
During exceptional busy period it may be necessary to support the Service Desk 1st line team to ensure the call answering KPI... within in an ITIL Service Desk environment for the 1st Line Engineers. Ticket logging, escalating and regular feedback to the Service...
and resolution within predetermined SLAs Manage, update and close tickets within the Service Management toolset in line with ITIL... to the Service Desk Lead. Occasionally attend remote offices Comply with the client's ISO27001 and Cyber Essentials...
as a whole Ticket logging, escalating and regular feedback to the Service Desk Lead. Comply with the client's ISO27001... expansion, Xerox IT Services requires an IT Support Technician. The primary function of the role is to respond to and resolve...
looking for a 1st Line Support Technician to join their busy Service Desk team. This is a fantastic opportunity for someone who...1st Line Support Technician (MSP) Chichester / Bognor Regis area (PO20) £24,000 - £30,000 + excellent training...
to face; manage incidents and service requests through the Service Desk; and support Microsoft Windows, Microsoft 365 and line...We are looking for an enthusiastic and customer-focused Service Support Technician to join our Information & Digital...
Engineer, IT Service Desk Technician, 2nd Line Support Technician, Technical Support will also be considered for this role...., Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems...