require a Senior 3rd Line Engineer. This is a pivotal role within the company and will require someone who can provide... solutions for complex 3rd line issues whilst mentoring other team members within the support team. The role is offered...
. You will monitor, triage and resolve support tickets coming into the IT Service Desk, providing 1st and some 2nd line support... for system and hardware issues. You will work with users to resolve technical problems and will escalate issues to 2nd and 3rd...
technical problems and will escalate issues to 2nd and 3rd line engineers as needed. This is a great opportunity for a keen IT... Service Desk, providing 1st and some 2nd line support for system and hardware issues. You will work with users to resolve...
problems and will escalate issues to 2nd and 3rd line engineers as needed. This is a great opportunity for a keen IT Support... Desk, providing 1st and some 2nd line support for system and hardware issues. You will work with users to resolve technical...
desktop support - Escalate any calls to 3rd line teams - Machine set ups - Support and manage customer issues... West London & Surrey. Duties will include: - Attending planned onsite client visitis - Providing 1st and 2nd line...