in a 2nd line capacity. Strong troubleshooting skills and the ability to resolve complex technical issues independently...Your new company Hays Recruitment have partnered with Leicestershire County Council in the search for a 2nd Line...
support. The Technical Analyst will play a crucial role in defining and evolving on the phone and in-person service delivery... at the 2nd line level. This person will be integral to the mentoring and developing of the 1st Line Engineers in assisting...
support. The Technical Analyst will play a crucial role in defining and evolving on the phone and in-person service delivery... at the 2nd line level. This person will be integral to the mentoring and developing of the 1st Line Engineers in assisting...
Senior 2nd Line Support Analyst | Hybrid About the Role We're recruiting a Senior 2nd Line IT Support Engineer... Regular team events and social activities Senior 2nd Line Support Analyst | Hybrid Oscar Associates (UK) Limited...
Helpdesk. Key Responsibilities Provide second-line technical support via remote tools, email, and telephony Act... Senior Second Line IT Support Technician - macOS focused role Mainly home working| Up to £40,000 | Remote with occasional...
IT Support Technician – 1st / 2nd Line Location: York, North Yorkshire Salary: £25,000 – £27,000 dependent... APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: 1st Line Support, 2nd Line Support...
be responsible for: Acting as the primary technical escalation point for 1st Line IT Support. Diagnosing and resolving complex 2nd... communication. Proven 2nd Line technical competence. Strong customer service skills, supported by concrete examples or references...
IT Service Desk Analyst (2nd Line) LOCATION: YORK HYBRID WORKING SALARY - £32,000 + Bonus + Benefits We're seeking... an experienced IT Service Desk Analyst to provide 2nd Line support within a fast-paced IT environment. You'll act as an escalation...
About The Role Job Overview The 1st Line Service Desk Analyst serves as the first point of contact for internal... Line Service Desk Analyst will be proactive, detail-oriented, and eager to assist users in a fast-paced environment. Key...
1st Line IT Support Analyst Manchester | Office-based Are you an IT Support professional who enjoys solving... problems rather than simply logging tickets? We’re looking for a 1st Line IT Support Analyst to join an established IT team...