Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create... with strategic customers to help them achieve their business goals through the successful adoption and optimization of Genesys Cloud...
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create... with AI: Join Genesys as an Enterprise Account Executive (UK) Do you want to be part of a global, market-shaping company...
. Experience integrating Salesforce with contact centre platforms such as Genesys. Experience within large-scale customer service...
and omnichannel service. Experience working with CRM platforms integrated with contact centre technologies such as Genesys or similar...
other major CCaaS vendors (e.g., Genesys Cloud, Amazon Connect, Five9, Content Guru, Odigo, Twilio Flex and awareness of the..., such as Genesys Cloud, Amazon Connect, GECX, Microsoft Contact Centre, Content Guru, or Twilio Flex. Certifications in cloud-native...
contact centre technologies (e.g. Genesys, Twilio or similar platforms) Strong stakeholder management and influencing...
IEX, Verint, Aspect, Genesys WFM, or Calabrio. Familiarity with ACD/Telephony systems and contact centre reporting tools...
CCAI, Amazon Connect, Genesys, Five9), platform migrations, operating model redesigns, and offshoring transitions...
Experience with CCaaS platforms such as Genesys Cloud or equivalent customer engagement technologies. Familiarity...
, stakeholders and dependencies. Desirable Skills / Experience Experience of Genesys Cloud including configuration knowledge...