, Step Functions, and scripting (Python, Node.js) to connect Amazon Connect AI agents with customer data systems (CRMs, ERPs...-agent communication - Experience with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco...
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create... Role Overview Genesys Expert Apps extend Genesys Cloud to solve specialized customer needs across integrations, analytics...