with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1... Science (RAD) team at Intercom uses data and insights to drive evidence-based decision-making. We're a team of data scientists...
. Monitor feedback across Trustpilot, Intercom and NPS verbatims, quantify the cost of what you find, and build the business.... SQL experience is a plus; if you're not there yet, you'll get there quickly. Deep curiosity and fluency with frontier...
broader user journey. Hands-on experience specifying, testing and improving AI support flows or chatbots (Intercom preferred...). Able to pull and analyse support and product data yourself (SQL or equivalent) and build a defensible argument from it...
broader user journey. Hands-on experience specifying, testing and improving AI support flows or chatbots (Intercom preferred...). Able to pull and analyse support and product data yourself (SQL or equivalent) and build a defensible argument from it...
. Monitor feedback across Trustpilot, Intercom and NPS verbatims, quantify the cost of what you find, and build the business.... SQL experience is a plus; if you're not there yet, you'll get there quickly. Deep curiosity and fluency with frontier...
with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1..., Claude Code) for data science work Strong SQL skills Bonus skills & attributes Experience working on a B2B SaaS product...