. Job Description We're looking for a skilled and customer-focused 2nd Line Support Engineer to join our growing team. This role is key... in handling technical issues escalated from 1st Line Support, resolving more complex problems and supporting both our clients...
. Job Description We’re looking for a skilled and customer-focused 2nd Line Support Engineer to join our growing team. This role is key... in handling technical issues escalated from 1st Line Support, resolving more complex problems and supporting both our clients...
up to £25,500 (depending on experience) Activities / Main Duties: 1st line support answering up to 40+ technical... tickets within SysAid to 2nd line support, Infrastructure and external referrals. Working within given SLA’s maintaining...
up to £25,500 (depending on experience) Activities / Main Duties: 1st line support answering up to 40+ technical... tickets within SysAid to 2nd line support, Infrastructure and external referrals. Working within given SLA’s maintaining...
of the NHS. They will provide day to day management of the 2nd and 3rd Line Support Teams at the Trust. At the heart... knowledge of a wide range of PC, Network, Server and Telecoms software and hardware Experience of working within an ITIL...
. This is a fantastic opportunity for someone with strong 1st and 2nd line support experience who is ready to combine their technical... escalation point, providing expert 1st and 2nd line support for hardware, software, networking and user issues. Take ownership...