Second Line Service Desk Analyst Team: IT Location: Office based in one or more of our UK client sites and hubs... to: Service Operations Manager Role Context We are looking for a experience Second Line (L2) Service Desk Analyst...
Second Line Support Analyst Department: Ampa Group Services - Chief Information Office - Technology Operations... Description Second Line Service Desk Analyst Team: IT Location: Office based in one or more of our UK client sites and hubs...
our ticketing systems Escalating more complex issues to second-line support and development teams Keeping customers... Line Application Support Engineer, 1st Line Support Analyst, Software Support Engineer, SaaS Support Specialist...
automation support professionals. The role-holder will provide second-line support for the Blue Prism automation estate, use... Provide second-line support for Blue Prism automations across a large, business-critical estate (~250 processes), working...
Are you looking for a new challenge? Our thriving Leeds office is looking for an IT Support Analyst. Working as part... is managed by two IT Support Managers. In this position, you will report directly into one of these managers, with a dotted line...
, you will provide first and second-line technical support to colleagues across the organisation, helping to maintain and improve the IT... customer service skills. You will ideally have: Experience providing first-line or second-line IT support within a service...
office. Responsibilities: Provide second-line technical support for Workday data services, including Prism Analytics... 2027 following the migration of key Finance processes to the new platform. The Workday Data Analyst will join the...
Substantial second-line or specialist IT support experience, including ownership of complex incidents. Strong troubleshooting... manufacturing support coverage The Manufacturing IT Support Analyst provides advanced, customer-focused support for manufacturing...
Substantial second-line or specialist IT support experience, including ownership of complex incidents. Strong troubleshooting... Working pattern Full-time shift-based role providing manufacturing support coverage The Manufacturing IT Support Analyst...
technical issues related to hardware, software, and network connectivity. Escalate complex issues to second-line support... of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support...